Solve A Problem / FAQ

If your issue is not addressed below, please CONTACT US.

Q. I am a firearms dealer (FFL) can you explain how the process works?

A. is a sales and marketing platform where you can list and sell your firearms. We do not charge listing fees and we only take a 2.5% fee on the sale of your firearms. We actively promote the website, driving traffic to the site to generate more sales for all our valued listing partners. From our past decade of e-Commerce experience, we have become proficient at building websites that generate a high volume of qualified traffic, which drive sales. 

Q. How and when do I get paid?

A. You get paid directly and immediately when your firearm is sold. When you set up your account, you will need to add your payment gateway and/or Paypal account. The system is set up to accept Visa, Mastercard, American Express, and Discover, but payment for your listing will depend on what credit cards you have set up on your account. You have the option to accept credit cards only, PayPal only, or both credit cards and PayPal.

Q. Who does the customer contact for questions regarding a listing?

A. Customers inquiries will be directed to you. When you set up your account with us, you will provide us with an email address which is the same account you will use to correspond with your potential and past customers.

Q. Can I just have a listing run indefinitely?

A. Technically no, but you have the option to list a large quantity of each item along with a very long duration (1000 days). This, along with the option to list “Good ‘Til Canceled,” will keep the listing active.

Q. I have hundreds of firearms combinations and I do not want to add them one at a time.

A. Contact us and we will help you build a CVS file which we can use to upload all your firearms at once. This will allow you to easily manage your listings from your account page.

Q. What is a Featured Listings?

A. We offer the option to pay for a featured listing for an extra $1.00. This gets your listing placed on the homepage of the website.

Q. How can I recover a lost or forgotten password?

A. Send yourself a password reset via email.

  1. From the sign in page select the Forgot password? link or click here.
  2. Enter your email address associated with your account and click the [Submit] button.
  3. Check your email inbox. If the email does not arrive in your inbox be sure to check your junk mail folder or spam filter.
  4. Click the reset link in that email.
  5. Choose a new password.
Q. How do I change my password?

A. You can change your password at any time.

  1. From your logged in account, go to your "My Account" area.
  2. From the left hand menu, select "Account > Password."
  3. Enter your current password.
  4. Choose your new password.
  5. Save your changes by clicking the [Change Password] button.
Q. Why am I not receiving any emails?

A. If you are not receiving expected site emails, please check the following:

  1. Check your junk mail folder or spam filter for the missing emails.
  2. Make sure that your email address, in your account settings, is entered correctly.
  3. Verify that your email client, such as Outlook, is not in “offline” mode.
  4. If you use a POP3 connection to retrieve your email, please verify that the emails were not downloaded to a different computer.

     If you are still not receiving our emails, please contact us.

Q. How do I change the email address tied to my account?

A. You can change your email address by editing your account details within your “My Account” area.

Q. Why do I get a warning message that my selected username is invalid?

A. Every user must select a username for their account. The username can only contain letters, numbers, underscores, and hyphens. We recommend replacing all [spaces] with either an underscore or hyphen.

Incorrect: MY Username
Correct: MY-Username
Correct: MY_Username

Or, it says that the username selected is already in use.

Usernames are unique. Two users cannot share the same username. If you get a notice during registration that your username is already in use, you will need to select a different username.
Q. Why does it say that my email address is already in use?

A. If you get a notice that your email address is already in use when creating an account, it means that you have already created an account with us at some point. If you do not remember your login information, please enter your email address into the forgotten password form and you will be able to reset your password and log in to your account.

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